Privacy Policy

Cookie and Privacy Policy

DS ONLINE UK LTD (“we”) take your privacy seriously. This privacy policy describes how and why we obtain, store and process data which can identify you. We may update this policy from time to time and shall indicate on the web site when changes have been made.


Information is collected from you when you register with us, or when you contribute to or use some of the advanced features on the site.   The information we collect is clearly set out on the web page on which we collect it.  See, for example, our registration page and order form. In addition, we may collect your IP address and use COOKIES unless you configure your web browser not to accept them. If you have not registered your details to use the website your account information will not be available.


Why we collect it

We collect information about you so that we can personalize your use of the site, assist your use of the site and improve the site generally.  Information is also used in order to process any orders you place and to send you news, updates, catalogs, and text messages.  You may update your communication preferences at any time by selecting contacting Customer Services on +447384702246 or by emailing

Who we disclose it to

We will only pass on information about you as an individual (as opposed to aggregate information), to third parties to enable us to perform services requested by you or with your prior consent.  In particular address and contact details to enable the delivery of purchases. We will only pass on information about you as an individual (as opposed to aggregate information) to third parties overseas to enable us to perform services requested by you. We will not pass on any information to third parties other than for the above reason or the purpose of processing your order. In certain circumstances, we may need to disclose information about you if you breach this privacy policy or if you breach the Terms and Conditions. We may also disclose or access your account if required to do so by law or by any Governmental body.

Cookies in detail

Session cookies:

We use a session cookie to remember your login and to retain the products you add to your basket. Non logged in users basket contents are kept for 3 days after which the cookie is deleted.

Session cookies are necessary for the functionality of our website and disabling them may render aspects of our site unusable.

More details on their use can be found here

Persistent Cookies;

We use Google Analytics to assess how customers interact with our website so we can improve customer satisfaction and user experience. This is an important feature to help innovate and monitor the performance of our website.

More details can be found here

Third-Party cookies:

Webgains cookies: These third party cookies are for the purpose of tracking affiliate sales. They remain for 30 days and are then deleted. 

For more general information about cookies and your options, you may wish to visit this site:

If you have any queries please contact us